Crestline Travels Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you fill out the flight search form or the contact form.
- Travel Information: Details related to your flight search, including your departure and destination cities, travel dates, trip type, and the number of passengers.
- Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and the pages you have viewed.
2. How We Use Your Information
We use the information we collect to provide you with a smooth, efficient, and customized experience. Specifically, we use your information to:
- Fulfill your request for a flight quote by contacting you via email or phone.
- Respond to your inquiries and provide customer support.
- Email you regarding your booking inquiry or other promotional information, with your consent.
- Improve the efficiency and operation of our Site and services.
- Monitor and analyze usage and trends to improve your experience.
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share information we have collected about you in certain situations:
- With Service Providers: We may share your information with our airline and travel partners to obtain the flight quotes you requested.
- By Law or to Protect Rights: We may share your information if required by law or to respond to legal process, investigate potential policy violations, or protect the rights and safety of others.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable.
5. Cookies & Tracking Technologies
We may use cookies and other tracking technologies to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
6. Your Data Rights
You have the right to review, change, or request the deletion of your personal information at any time by contacting us using the contact information provided below. Upon your request, we will deactivate or delete your information from our active databases.
7. Third-Party Links
Our website may contain links to third-party websites. Any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to remove that information.
9. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Crestline Travels Inc.
Email: privacy@crestlinetravels.com
For general support, please visit our Contact Page.